Refund policy

Last updated: 27th JAN 2026

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

Item must be unused, unworn, and unwashed

Item must be in original condition

Proof of purchase is required

Items that show signs of wear, washing, or damage will not be accepted.

Non-Returnable Items

The following items are final sale and not eligible for return:

Sale or clearance items

Items marked “Final Sale”

Gift cards

Exchanges

We currently do not offer direct exchanges.

If you need a different size or color:

Return the original item (if eligible)

Place a new order for the desired item

This helps us ship faster and keep inventory accurate.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Email us at:

Include:

Your order number

A brief description of the issue

Clear photos of the item

We’ll make it right.

Return Shipping

Customers are responsible for return shipping costs

Original shipping charges are non-refundable

We recommend using a trackable shipping service

Refunds

Once your return is received and inspected:

Approved refunds will be issued to the original payment method

Please allow 5–10 business days for the refund to appear

Lost or Stolen Packages

Sevens Cattle Company is not responsible for lost or stolen packages once marked as delivered by the carrier.

Please contact the carrier directly for delivery issues.

Questions

If you have any questions about returns or refunds, contact us at:

 support@sevenscattleco.com